A recent Q&A on office interruptions with Gloria Mark, an associate professor at the Donald Bren School of Information and Computer Sciences at the University of California found the following:
What causes office distractions?
Is it mostly co-workers that steer employees into trouble? Studies have shown that many people suffer from both internal and external interruptions, meaning individuals distracted themselves, and fell victim to outside distractions. The average worker is able to distract themselves almost as much as others do! Managers are most often the target of external interruptions.
When did workers get back on track?
Every 3 minutes! Each worker was interrupted/distracted every 3 minutes, on average. Once a worker has become distracted or is interrupted, the individual doesn’t jump right back on track. They become sidetracked. Studies show that there are 2 intervening tasks before resuming focus on the original task. It takes more effort to return to the original task and focus.
How can we better manage interruptions?
Every worker, in every industry, is surrounded by interruptions, whether its caused by themselves or others. Internal interruptions are very difficult to control, but you can be successful controlling external interruptions. Office sound masking, which is the use of low-level white noise to mask office noise (unnecessary distractions) is a new tool to aid in your business productivity. The results are more focused workers, fewer errors, fewer distractions and lower stress levels.
Where do business owners start?
As a business owner, it is very important to understand and recognize many interruptions are necessary. It’s equally important to factor in the strain placed on workers, and the hit on productivity. With those considerations, we encourage you to reach out for your no obligation quote.
Ready to talk?
Get a no-cost, no obligation acoustic evaluation of your workplace!